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Ordering, Shipping & Warranty
How long does delivery take?
Most orders are delivered within 3–7 business days.
All Monolight Saunas ship from our Los Angeles warehouse and are delivered via freight carrier. Delivery times may vary depending on your location, but most customers within the continental United States receive their order within 3–7 business days.
Please note that delivery may not be available to certain remote locations, islands, or areas with limited freight access. Additional shipping charges may apply in some cases. If you are unsure whether your address qualifies for standard shipping, please contact our team before placing your order.
All Monolight Saunas ship from our Los Angeles warehouse and are delivered via freight carrier. Delivery times may vary depending on your location, but most customers within the continental United States receive their order within 3–7 business days.
Please note that delivery may not be available to certain remote locations, islands, or areas with limited freight access. Additional shipping charges may apply in some cases. If you are unsure whether your address qualifies for standard shipping, please contact our team before placing your order.
How is the sauna delivered?
Monolight Saunas are delivered via curbside freight service.
Due to the size and weight of the shipment, at least two adults must be present to receive and move the boxes after delivery.
- Sauna One (1 Person) and Sauna Duo (1–2 Person) are delivered in two boxes.
- Sauna Pro (2 Person) is delivered in three boxes.
The freight carrier is responsible for delivering the shipment to the curb or the end of your driveway. The driver will unload the pallet but is not responsible for moving the boxes into your home, garage, or installation area.
When your order arrives, please inspect the exterior of the box(es) before signing for delivery. Note any visible dents, scratches, tears, or other signs of damage on the delivery receipt.
If you notice a large puncture, hole, or significant damage to the packaging, please refuse the shipment and contact our support team immediately.
Due to the size and weight of the shipment, at least two adults must be present to receive and move the boxes after delivery.
- Sauna One (1 Person) and Sauna Duo (1–2 Person) are delivered in two boxes.
- Sauna Pro (2 Person) is delivered in three boxes.
The freight carrier is responsible for delivering the shipment to the curb or the end of your driveway. The driver will unload the pallet but is not responsible for moving the boxes into your home, garage, or installation area.
When your order arrives, please inspect the exterior of the box(es) before signing for delivery. Note any visible dents, scratches, tears, or other signs of damage on the delivery receipt.
If you notice a large puncture, hole, or significant damage to the packaging, please refuse the shipment and contact our support team immediately.
What is your return policy?
You may return your sauna within 30 days of delivery.
To initiate a return, you must first obtain a Return Merchandise Authorization (RMA) number from our support team.
To qualify for a return, the sauna must be:
- Unused
- In new condition
- Returned in its original packaging
Returns received without an approved RMA number cannot be accepted.
To initiate a return, you must first obtain a Return Merchandise Authorization (RMA) number from our support team.
To qualify for a return, the sauna must be:
- Unused
- In new condition
- Returned in its original packaging
Returns received without an approved RMA number cannot be accepted.
What warranty is included?
Every Monolight Sauna includes a 2-year limited warranty.
The warranty covers defects in materials and workmanship under normal residential use for a period of two years from the date of delivery.
Coverage includes:
- Sauna structure and framework
- Electrical components
- Control systems and internal electronics
This warranty applies only to the original purchaser and is non-transferable.
If you experience a manufacturing defect during the warranty period, our support team will work with you to provide replacement parts or an appropriate solution.
The warranty covers defects in materials and workmanship under normal residential use for a period of two years from the date of delivery.
Coverage includes:
- Sauna structure and framework
- Electrical components
- Control systems and internal electronics
This warranty applies only to the original purchaser and is non-transferable.
If you experience a manufacturing defect during the warranty period, our support team will work with you to provide replacement parts or an appropriate solution.
Installation & Setup
How difficult is assembly?
Assembly is simple and typically takes 30–40 minutes with two people.
Each sauna is designed for straightforward installation and comes with a step-by-step manual. A screwdriver is required for assembly.
You will also receive a video guide that walks you through the entire process. No technical experience is required.
Each sauna is designed for straightforward installation and comes with a step-by-step manual. A screwdriver is required for assembly.
You will also receive a video guide that walks you through the entire process. No technical experience is required.
Do I need professional installation?
No professional installation is required. The sauna is designed for easy at-home assembly using basic tools and two people. Most customers complete setup in under one hour.
Does the sauna come with everything needed for setup?
Yes, everything required for standard assembly is included in the box. You do not need to purchase additional parts or tools beyond a basic screwdriver.
Where can I install the sauna?
The sauna is designed for indoor residential use only.
It can be installed in spaces such as bedrooms, home gyms, hallways, dressing rooms, or dedicated wellness areas. It should not be installed outdoors.
It can be installed in spaces such as bedrooms, home gyms, hallways, dressing rooms, or dedicated wellness areas. It should not be installed outdoors.
What electrical requirements are needed?
A standard 120V, 15A grounded outlet is required for Monolight One and DUO models.
We strongly recommend using a dedicated circuit to avoid overloading. Do not share the circuit with high-power appliances.
Extension cords are not recommended. If absolutely necessary, they must be heavy-duty (12 AWG), rated for 15A/1800W, and fully uncoiled during use.
Model PRO (2040W / 19A): This model requires a mandatory dedicated 20A circuit and a NEMA 5-20R outlet (T-slot). It cannot be used with a standard 15A plug.
We strongly recommend using a dedicated circuit to avoid overloading. Do not share the circuit with high-power appliances.
Extension cords are not recommended. If absolutely necessary, they must be heavy-duty (12 AWG), rated for 15A/1800W, and fully uncoiled during use.
Model PRO (2040W / 19A): This model requires a mandatory dedicated 20A circuit and a NEMA 5-20R outlet (T-slot). It cannot be used with a standard 15A plug.
How much clearance space is required around the sauna?
Proper ventilation space is required for safe operation and performance.
Top: 6 inches
Back: 4 inches
Sides: 2 inches
Top: 6 inches
Back: 4 inches
Sides: 2 inches
Can the sauna be installed in a bathroom or humid environment?
No, the sauna should not be installed in high-humidity areas.
This includes bathrooms, near pools, or other environments with elevated moisture levels. Excess humidity can affect the wood and internal electrical components over time.
This includes bathrooms, near pools, or other environments with elevated moisture levels. Excess humidity can affect the wood and internal electrical components over time.
Sauna Use & Maintenance
How do I maintain and clean the sauna?
Maintenance is simple and minimal.
Wipe the interior with a dry cloth after 3-4 uses. Do not use cleaning chemicals or water inside the sauna. Keep the door open for at least 20 minutes after use to allow proper ventilation and drying.
Wipe the interior with a dry cloth after 3-4 uses. Do not use cleaning chemicals or water inside the sauna. Keep the door open for at least 20 minutes after use to allow proper ventilation and drying.
What should I wear in the sauna?
Wear lightweight, comfortable clothing or use a towel.
Most users wear athletic shorts, swimwear, or simply sit wrapped in a towel. Always place a towel on the bench and under your feet to absorb sweat and protect the wood.
Most users wear athletic shorts, swimwear, or simply sit wrapped in a towel. Always place a towel on the bench and under your feet to absorb sweat and protect the wood.
What are your recommended sauna usage guidelines?
Start slow and increase usage gradually.
Beginners should start with shorter sessions and allow the body to adjust. A common routine is 15–20 minute sessions at moderate temperature, with rest days between uses at the beginning.
Once accustomed, many users enjoy 3–4 sessions per week.
These are general wellness guidelines and not medical advice. If you have health conditions or concerns, consult a healthcare professional before use.
Beginners should start with shorter sessions and allow the body to adjust. A common routine is 15–20 minute sessions at moderate temperature, with rest days between uses at the beginning.
Once accustomed, many users enjoy 3–4 sessions per week.
These are general wellness guidelines and not medical advice. If you have health conditions or concerns, consult a healthcare professional before use.
Can I use the sauna after workouts?
Yes, many users include sauna sessions after workouts as part of their recovery routine. It is commonly used to support muscle relaxation and help the body unwind after physical activity.
What safety rules should I follow during sauna sessions?
Use the sauna responsibly and follow basic safety practices.
- Always use a towel on the bench
- Stay hydrated before and after use
- Do not use alcohol or drugs before or during a session
- Do not cover heating panels or sensors
- Exit immediately if you feel dizzy, unwell, or uncomfortable
If you are pregnant or have a medical condition, consult a healthcare professional before use.
- Always use a towel on the bench
- Stay hydrated before and after use
- Do not use alcohol or drugs before or during a session
- Do not cover heating panels or sensors
- Exit immediately if you feel dizzy, unwell, or uncomfortable
If you are pregnant or have a medical condition, consult a healthcare professional before use.
What time of day is best for using the sauna?
There is no specific best time to use the sauna.
You can use it in the morning or evening depending on your personal routine and preference. The benefits are not dependent on time of day.
You can use it in the morning or evening depending on your personal routine and preference. The benefits are not dependent on time of day.
Can children use the sauna?
Children should only use the sauna under close adult supervision.
Sessions should be shorter and at lower temperatures compared to adults. A general guideline is approximately 1 minute per year of age, always ensuring the child feels comfortable and hydrated.
Children should never use the sauna alone.
Sessions should be shorter and at lower temperatures compared to adults. A general guideline is approximately 1 minute per year of age, always ensuring the child feels comfortable and hydrated.
Children should never use the sauna alone.
Product & Features
What materials are used to build the sauna?
The sauna is made from premium Canadian Hemlock wood.
It is designed for durability, natural heat insulation, and a comfortable indoor experience. The structure includes reinforced wood panels and a tempered glass door for a modern, clean design.
It is designed for durability, natural heat insulation, and a comfortable indoor experience. The structure includes reinforced wood panels and a tempered glass door for a modern, clean design.
What makes an infrared sauna different from a traditional sauna?
An infrared sauna uses infrared heat to warm the body directly, rather than heating the air around you.
This creates a more gentle and comfortable heat experience, often preferred for longer, more relaxed sessions.
This creates a more gentle and comfortable heat experience, often preferred for longer, more relaxed sessions.
What are the benefits of Red Light Therapy?
Red Light Therapy is designed to become a consistent part of your recovery and wellness routine.
After physical effort or a long day, it helps create a calming environment that supports deep relaxation and a natural sense of recovery in your body. Many users integrate it into their sauna sessions because it enhances the overall feeling of restoration and balance.
It is also widely appreciated as part of modern wellness and skincare routines, helping support a healthier-looking, more refreshed appearance over time.
Think of it as a simple daily upgrade to your routine — a quiet, low-effort way to support how your body feels and recovers.
After physical effort or a long day, it helps create a calming environment that supports deep relaxation and a natural sense of recovery in your body. Many users integrate it into their sauna sessions because it enhances the overall feeling of restoration and balance.
It is also widely appreciated as part of modern wellness and skincare routines, helping support a healthier-looking, more refreshed appearance over time.
Think of it as a simple daily upgrade to your routine — a quiet, low-effort way to support how your body feels and recovers.
What wellness benefits can regular sauna use support?
Integrating sauna sessions into your routine brings a wide range of well-known wellness benefits for both body and mind.
A consistent sauna practice supports deep relaxation and helps release daily tension, creating a natural reset for your nervous system after stress or physical effort. It is also widely used as part of recovery routines to support muscle relaxation and overall physical comfort after training or an active day.
Regular use can also support:
- relaxation and stress relief
- post-exercise muscle recovery and reduced tension
- improved sleep quality and a better evening wind-down routine
- circulation support and a healthy sense of warmth and vitality
- mental clarity and a stronger daily wellness routine
Beyond individual benefits, the real value of a sauna lies in consistency — creating a dedicated space in your home where relaxation and recovery become part of your lifestyle.
It’s a simple, powerful habit that supports how you feel every day.
A consistent sauna practice supports deep relaxation and helps release daily tension, creating a natural reset for your nervous system after stress or physical effort. It is also widely used as part of recovery routines to support muscle relaxation and overall physical comfort after training or an active day.
Regular use can also support:
- relaxation and stress relief
- post-exercise muscle recovery and reduced tension
- improved sleep quality and a better evening wind-down routine
- circulation support and a healthy sense of warmth and vitality
- mental clarity and a stronger daily wellness routine
Beyond individual benefits, the real value of a sauna lies in consistency — creating a dedicated space in your home where relaxation and recovery become part of your lifestyle.
It’s a simple, powerful habit that supports how you feel every day.
Where Canadian Hemlock meets precision heat. Crafted for those who believe recovery deserves its own sanctuary.
